Refund Policy


Refund Policy – Aham Himalaya

We have a 5-day exchange/return policy, which means you have 5 days after receiving your item to request a replacement or a return.

Contact Us: 📞 7088270883
Email: 📩 ahamhimalaya2025@gmail.com

At Aham Himalaya, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, our refund policy is designed to make the process simple and transparent.

Refund Eligibility

To qualify for a refund:

  • The item must be unused, in the same condition as received, and in its original packaging.

  • Refund requests must be made within 5 days from the date of purchase.

Refund Process

  1. Contact our customer service team via email or phone with your order details and reason for the refund.

  2. Once your request is reviewed and approved, we will provide return shipping instructions.

  3. Please pack the item securely to avoid damage during transit.

Exchanges/Returns Are Only Accepted If:

  • The product is damaged or the wrong item was sent.

  • The product seal was broken at the time of delivery.

  • The product has expired upon delivery.

Refund Method

  • Refunds will be issued to the original payment method used during purchase.

  • Depending on your bank or payment provider, it may take several business days for the amount to reflect in your account.

Non-Refundable Items

Refunds will not be provided for:

  • Perishable goods (e.g., food, beverages).

  • Personal care products.

  • Gift cards or promotional items.

Damaged or Defective Items

  • If you receive a damaged or defective product, contact us immediately.

  • We may request photos or videos as proof to speed up the refund or replacement process.

Shipping Costs

  • Shipping charges are non-refundable unless the return is due to our error or a defective product.

  • Customers are responsible for return shipping costs unless otherwise specified.

Refund Status

  • Once your returned item is received and inspected, we will notify you about the approval or rejection of your refund.

  • If approved, the refund will be processed, and a confirmation email will be sent.

Aham Himalaya reserves the right to update this Refund Policy at any time without prior notice. All changes will take effect immediately upon being posted on our website.